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Business Excellence

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The Basics
Striving For Business Excellence
Strive for business excellence on your own, or with a little help from the Government.
 
Using the Business Excellence Framework
Set up management systems and processes that ensure your business excels.
 
Standards of Excellence
Business Excellence Standard
Set up management systems and processes to achieve overall business excellence.
 
Business Excellence Niche Standard (Service)
Set up management systems and processes to excel in customer service.
 
Business Excellence Niche Standard (People)
Set up human resource management systems and processes to excel through people.
 
Business Excellence Niche Standard (Innovation)
Set up management systems and processes to excel through innovation.
 
Business Excellence Certifications
Singapore Innovation Class (I-Class)
I-Class is given to organisations with systems that excel in innovation.
 
Singapore Service Class (S-Class)
S-Class certification is given to organisations that excel in customer service.
 
People Developer (PD)
PD is given to organisations that excel in people development.
 
Singapore Quality Class (SQC)
SQC is given to organisations that have achieved all-round businesses excellence.
 
Business Excellence Awards
Singapore Quality Award (SQA)
SQA is the highest national award given to organisations who have achieved all-round business excellence.
 
Service Excellence Award
Clinch this national award to be recognised as an organisation that excels in customer service.
 
People Excellence Award
The People Excellence Award is the highest national award given to organisations that excel in people development.
 
Singapore Innovation Award (I-Award)
The I-Award is the highest national award given to organisations that excel in innovation.
 
Last updated on 02 September 2010
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